Terms of service
Last Updated: August 2026
OVERVIEW
Welcome to ZEEVAAH, a brand operated by T.SUBBARAYACHETTIYAR & CO.
The terms “we”, “us” and “our” refer to ZEEVAAH.
ZEEVAAH operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
ZEEVAAH is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights, responsibilities, warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority applicable in your place of residence or that you have obtained any consent required by applicable law to use the Services.
To use certain parts of the Services, including purchasing products, you may be required to provide information such as your email address, billing information, payment information and shipping details.
You represent that all information you provide to us is accurate, current and complete and that you have the right to provide such information.
You are responsible for maintaining the confidentiality and security of your account credentials and for activities carried out through your account.
You may not sell, transfer, assign or license your account to another person without our permission.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to provide accurate descriptions and representations of our products.
However, colours, textures, proportions or other visual details may appear differently depending on photography, lighting, screen settings and the device used to view our store.
Where products contain natural stones, pearls or other naturally occurring materials, variations in colour, shape, texture, pattern and appearance may occur.
We do not guarantee that every product will appear exactly as displayed on your screen.
Product descriptions, availability and specifications may be updated from time to time.
We reserve the right to discontinue products or limit quantities where reasonably necessary.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
SECTION 3 – ORDERS
When you place an order through our store, you are making an offer to purchase the selected products.
ZEEVAAH reserves the right to accept or decline an order where reasonably necessary, including because of stock availability, pricing errors, payment issues, suspected fraud or other legitimate reasons.
An order is accepted once we confirm acceptance and payment has been successfully processed where payment is required in advance.
Please review your order carefully before submitting it.
Cancellation requests can only be considered before an order has been processed for dispatch or shipped.
If we decline, modify or cancel an order, we will make reasonable efforts to notify you using the contact details supplied with your order.
Purchases, returns, replacements and refunds are governed by our Returns & Refund Policy.
You represent that products purchased through the Services are intended for lawful purposes.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions may change from time to time without prior notice, except where otherwise required by applicable law.
The price applicable to your purchase will be the price displayed and confirmed during checkout at the time your order is placed.
Shipping costs, taxes or other applicable charges, where relevant, will be displayed or communicated in accordance with applicable law.
Promotional offers may be subject to separate terms and conditions.
If promotional terms conflict with these Terms in relation to a particular promotion, the promotional terms will apply to that promotion.
You agree to provide current, complete and accurate billing, payment and account information for purchases made through the Services.
You also agree to promptly update information necessary for us to complete your transactions or contact you regarding an order.
You represent that you are authorised to use any payment method provided when making a purchase.
SECTION 5 – SHIPPING AND DELIVERY
Delivery dates and delivery times displayed or communicated by us are estimates unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, customs procedures, transportation disruptions or incorrect delivery information supplied by the customer.
We are not responsible for delays caused solely by circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery details.
Please contact us promptly if you experience an issue with delivery.
Nothing in this section limits rights or remedies that cannot legally be excluded under applicable consumer protection law.
SECTION 6 – INTELLECTUAL PROPERTY
The Services, including trademarks, branding, text, graphics, photographs, product imagery, videos, audio, designs and the arrangement of such content, are owned by or licensed to ZEEVAAH and are protected by applicable intellectual-property laws.
These Terms permit you to access and use the Services for personal and lawful purposes.
Except where permitted by law, you may not reproduce, distribute, modify, republish, publicly display, commercially exploit or create derivative works from content belonging to ZEEVAAH without our prior written permission.
Nothing in these Terms grants you ownership of any intellectual-property rights belonging to ZEEVAAH, Shopify or any third party.
ZEEVAAH's names, logos, product names, designs and other branding may constitute trademarks or other protected intellectual property.
Shopify's names, logos, products and branding belong to Shopify or its licensors.
All other trademarks appearing through the Services belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to tools or services supplied by third parties.
We do not necessarily monitor or control these third-party tools.
Unless otherwise expressly stated, third-party tools are provided on an “as is” and “as available” basis and may be governed by the terms and privacy practices of the relevant third-party provider.
Your use of optional third-party tools is at your discretion and should be undertaken only after reviewing and accepting any applicable third-party terms.
We may introduce new features, tools or resources through the Services from time to time. Such features will also form part of the Services and, where applicable, be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to websites, services or resources operated by third parties.
We do not control third-party websites and are not responsible for their content, accuracy, availability, privacy practices or security.
If you leave our Services to access a third-party website, you do so subject to that third party's terms and policies.
Please review applicable third-party policies before entering into transactions or providing personal information.
Questions, complaints or claims relating solely to third-party products or services should generally be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
ZEEVAAH is powered by Shopify, which provides technology that enables us to operate the Services.
However, products offered through our Store are sold by ZEEVAAH.
The contract relating to a purchase from our Store is between you and ZEEVAAH, except where expressly stated otherwise.
Shopify is not the seller of ZEEVAAH products and is not responsible for ZEEVAAH's products, product descriptions, fulfilment or customer-service obligations.
Nothing in this section limits any rights or remedies available to you under applicable law.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because our Store is powered by Shopify, Shopify may also collect and process certain personal information relating to your access to and use of the Services.
Shopify processes such information in accordance with its applicable privacy policies and terms.
By using the Services, you acknowledge that you have been provided access to our Privacy Policy and relevant information regarding Shopify's processing of personal information.
Please review our Privacy Policy for more information about how personal information may be collected, used, disclosed and protected.
SECTION 11 – FEEDBACK
If you submit, upload, post, email or otherwise provide ideas, suggestions, reviews, feedback, proposals or other content to us (“Feedback”), you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback for purposes connected with operating, improving and promoting our Services, subject to applicable law.
You represent that you own or have the necessary rights to submit such Feedback and that your Feedback does not infringe the rights of another person.
You must not submit unlawful, defamatory, abusive, fraudulent, obscene or malicious material or material containing malware or harmful code.
You are responsible for the Feedback you provide and its accuracy.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery estimates, availability or similar information.
Where permitted by applicable law, we may correct errors, inaccuracies or omissions and update information.
If an error materially affects an order you have placed, we will handle the matter in accordance with applicable law and our relevant policies.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You must not use the Services:
- For unlawful, fraudulent or malicious purposes
- To violate applicable laws or regulations
- To infringe intellectual-property or other legal rights
- To harass, threaten, abuse or harm another person
- To transmit false, deceptive or misleading information
- To distribute spam or unauthorised advertising
- To impersonate another person or organisation
- To upload viruses, malware or harmful code
- To interfere with the operation or security of the Services
- To collect personal information unlawfully
- To circumvent access controls, security mechanisms or technical restrictions
- To scrape, reproduce or commercially exploit substantial portions of the Services without authorisation, except where permitted by applicable law
We may suspend or restrict access to the Services if we reasonably determine that these Terms have been violated.
SECTION 14 – AGENTS AND AUTOMATED ACCESS
This section applies where software, automated systems or artificial-intelligence agents access or interact with the Services.
An automated agent must not misrepresent itself as a human where identification as an automated service is reasonably required.
We may implement reasonable technical measures to limit automated access where necessary to protect the security, availability or integrity of the Services.
Automated systems must not attempt to bypass CAPTCHAs, access controls, rate limits, robot-exclusion mechanisms or other security measures.
We reserve the right to restrict automated access that interferes with the normal functioning or security of the Services.
SECTION 15 – TERMINATION
We may suspend or terminate access to the Services where reasonably necessary, including in response to violations of these Terms, fraudulent activity, security risks or unlawful use.
Termination does not affect obligations or liabilities that arose before termination.
Provisions that by their nature are intended to survive termination will continue to apply, including provisions relating to intellectual property, liability, indemnification, privacy and dispute resolution.
SECTION 16 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis except where we expressly provide otherwise.
We do not guarantee that the Services will always be uninterrupted, error-free or available.
Nothing in these Terms excludes, restricts or modifies any statutory warranty, consumer guarantee or other right that cannot lawfully be excluded or limited.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, ZEEVAAH and its directors, employees, affiliates, contractors, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential losses arising solely from use of the Services where such liability can legally be excluded.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
Nothing in this section affects any mandatory rights or remedies available to consumers.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless ZEEVAAH and its affiliates, officers, employees, agents, contractors and service providers against third-party claims, liabilities, losses or reasonable costs arising directly from:
- Your material violation of these Terms;
- Your violation of applicable law; or
- Your infringement of another person's rights.
This section applies only to the extent permitted by applicable law.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
These Terms, together with policies and other terms expressly incorporated by reference, constitute the agreement governing your use of the Services.
If any provision is ambiguous, it will be interpreted in accordance with applicable law.
SECTION 21 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent is legally required.
We may assign or transfer our rights and obligations in connection with a legitimate transfer, restructuring or sale of our business, subject to applicable law.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of India, subject to any mandatory consumer-protection rights or other laws that apply to you.
Disputes relating to these Terms or the Services will be handled by courts or other competent authorities having jurisdiction under applicable law.
Nothing in these Terms restricts any statutory right a consumer may have to approach an appropriate consumer dispute redressal authority or other competent forum.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
You may review the current version of these Terms of Service on this page.
We may update these Terms from time to time to reflect changes to our Services, policies, business practices or applicable requirements.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of the Services after an updated version becomes effective constitutes acceptance of those changes to the extent permitted by applicable law.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
ZEEVAAH
A brand operated by T.SUBBARAYACHETTIYAR & CO
Email: zeevaah.store@gmail.com
Phone: +91 74184 71501
Address: No. 6, Mahathma Gandhi Mandapam Street, Pollachi – 642001, Tamil Nadu, India